Why Smart Businesses Outsource Their IT Services Needs

Why Smart Businesses Outsource Their IT Services Needs, ACCi

In today’s digital world, IT management is an essential part of almost every business. Our business community of Birmingham and surrounding areas is no exception. A good IT managed services partner will help you build and implement a plan to harness all the benefits of technology currently available to you, There are countless ways that technology can benefit businesses like yours. Technology can help you automate processes, connect with new customers and improve communication within your company. Ultimately, technology can help you reach your business goals and be more successful.

However, small and medium-sized businesses (SMBs) often have more difficulty implementing new technologies than larger businesses. This could be due to a lack of resources, compatibility issues with existing systems, or complications in managing new technology. You might also find it hard to keep up with the latest trends without a partner whose job is to keep up-to-date on information technologu.

This is where you need to consider hiring an external IT service provider in addition to your existing IT team or simply rely on an IT service provider if you don’t have an internal IT team.  An IT managed services provider is a specialist who can act as your outsourced IT team. Over the last three decades, ACCi has established itself as the leading IT expert for the greater Birmingham area. It’s a responsibility  we take very seriously.

The benefits of outsourcing IT services over hiring internally

There are many benefits of outsourcing IT services rather than hiring internally, including:

More comprehensive support

Outsourcing your information technology needs can be a great way to get more robust support for your business. By outsourcing, you gain access to a team of professionals with a wide range of skill sets rather than just one person or a small group with a specific skill set. This can be beneficial for businesses looking for assistance in a range of areas.

On-demand support

If you only have one person providing your IT support, you only get service when that individual is available. That’s why it’s crucial to look for 24/7/365 support and that’s where an IT service provider comes in. With an IT managed services provider, you have a team of experts who are always on call to help you with your IT needs.

You can rest assured knowing that your systems are being taken care of and that you’ll never be without service again.

More reliable

When you hire a specialized managed services provider, you are basically hiring a team of experts. That means if someone from that external team leaves, your IT support will not suffer. You’ll continue to have access to the same expert-level of support as before. A trusted IT solutions partner will have a staff of experts capable of anticipating and adapting to any issue that might arise.

Internal hires, on the other hand, don’t come with that same safety net. When someone quits or gets fired, your IT support abruptly dwindles. You’ll have to spend time training a new hire and getting them up to speed.


An IT service provider will provide you with the necessary software, tools and staff to manage your entire IT environment. You can focus on your business and leave the IT management to them. This is an excellent option for small businesses that lack the time or resources to manage their own IT department.

Predictable cost

The most enticing benefit of partnering with an IT service provider is the monthly bill you’ll receive. This predictable bill will take away the worry of budgeting for employee benefits, bonuses, etc.

Collaborate with the right partner

An IT service provider like us might be exactly what your business needs. We can help you by providing a single point of contact for all your IT needs, right from industry-best software to support and maintenance. We can also provide you with access to resources you may not have otherwise, such as a broader range of software and skill sets, as well as security, compliance and backup services.

Finally, we can help you stay up to date on the latest technologies, which can improve your business efficiency and competitiveness. Feel free to contact us today to take the first step towards solving your technology woes.  We have helped hundreds of  businesses in our 32 years of serving the Birmingham community and beyond.

In addition, to learn more about excellent IT services, click here to download our infographic titled

The Difference Between Reliable and Risky IT Services.