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Looking for Managed IT Services?
You've Finally Found a Partner You Can Trust.

Managed IT Services

CoverIT Complete

ACCi believes in a proactive approach to providing managed IT services to our Birmingham and Southeast clients. We offer plans covering all aspects of your business operations for a flat monthly fee. The antithesis to the traditional “break-fix” pay-by-the-hour model.

Identifying the perfect solution for your business doesn’t have to be complicated, nor should it place a financial burden on your IT budget.

We have a proud history as a trusted IT partner, protecting the success of our clients in Birmingham, Alabama, and surrounding areas.

The end results have always spoken for themselves: a custom managed IT services consulting strategy with optimized IT budgeting that improves your organization’s operational maturity level (OML).

ACCi’s services include:

 

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Help Desk

  • Unlimited onsite and remote support for your users when they need help
  • We make sure your staff can get their work done
  • Our service reduces the stress of your daily processes
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Managed IT Services

  • Remote monitoring, software patches/updates, anti-malware, email security, web filtering, firewall security, mobile device management, etc.
  • We make sure all your systems are up-to-date
  • We protect and enhance the performance of your operations while reducing the anxiety of having to monitor and maintain multiple systems
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Network Administration

  • Weekly/Monthly onsite visits to physically inspect your IT systems and environment
  • We make sure best practices and standards are implemented
  • We develop an IT infrastructure management plan suited to your specific needs
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vCIO

  • CIO level management and IT infrastructure consulting to assist with C-Suite planning and corporate strategy
  • Quarterly business reviews with technology roadmaps and IT budget planning
  • We want to have a seat at the table as a trusted managed IT services provider when it comes to strategic planning for your business
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Vendor Management

  • Had enough of the finger pointing between vendors?
  • Let us be the first contact for all your IT vendors (so you don’t have to be)
  • We make sure to coordinate all IT vendor activity to get the best results
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Backup and Disaster Recovery

  • Onsite and remote image-based backups to protect your critical systems and data
  • Spin-up your servers in the cloud in case of a disaster (i.e. fire, tornado, flood, etc.) at your physical location
  • We make sure your data is safe and your business can continue in the case of a disaster
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Want to Know More?

"We needed a higher level of service than the regular break-fix model.  ACCi provided us with the option of a top level service called CoverIT Complete and we now have a more proactive approach to our IT...by seeing a problem before it actually becomes a problem.  This also helps us with our IT budgeting and planning."
- Don H.
"I went to school to be a dentist - and it really helps to have a partner that can support us on the IT side.  We have been with ACCi over 20 years and they have grown with us.   It's amazing to have everything networked together so we can see images and have it available from room to room.  ACCi has helped us as we have grown our practice."
- Dr. R.
"We had a tragedy - and had to let a key IT person go.  ACCi did come to our rescue as they made the process so seamless.  I was very impressed they came in and realized what we needed without me having to say the specifics and made the process as easy as it could be when you have to make a quick change."
- Beth T.
"We had a clunky spread sheet that we needed automating so our sales people could access it...so we worked with ACCi to develop a custom app.  We enjoyed working with them and their team.   They were a lot of fun and very pleasant.  They are very competent at what they do.  ACCi is very dependable!"
- David H
"We have not had an employee dedicated to our IT and we needed a solution that did not require us to hire a full-time IT person. We were looking for a solution that would provide support, that would be remote, but that would feel local when you make the phone call when that computer is not working."
- Bart M
"Just wanted to let you know that Jason did an excellent job!  He's very thorough and communicates well."
- Jacob P
"You are amazing!!  Seriously, a breath of fresh air compared to the service we have been receiving.  I appreciate you getting over here so quickly and getting everything squared away."
- Jessica, MMC
"I am looking for a partner.  ACCi is that partner for IT.  They manage all of our IT and I don't worry about any of the IT issues.  It fits me perfectly."
- Wade R.
"ACCi really met every technology need we had and also exceeded what we were expecting. ACCi proved their value to us immediately."
- Daniel G.
Valpak
"We were not expecting an IT firm to have such great customers service...ACCi showed us that an IT firm can not only be effective but also really easy and friendly to work with."
- Daniel G.
Valpak
"ACCi provides us with excellent service including custom software development and network support."
- Greg T.
VP of Operations, Standard Furniture Co.
"ACCi has helped us provide life-changing programs for the youth we serve in western Birmingham."
- Paul N.
Exec Dir, NorthStar Youth Ministries
"They are a top notch company, and I would highly recommend them."
- Greg T.
VP of Operations, Standard Furniture Co.
"Through the giving of their time and resources, we truly consider ACCi a community partner."
- Paul N.
Exec Dir, NorthStar Youth Ministries