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IT Managed Services

CoverIT Complete

ACCi believes in a proactive approach to providing IT managed services to our Birmingham and Southeast clients. We offer plans covering all aspects of your business operations for a flat monthly fee. The antithesis to the traditional “break-fix” pay-by-the-hour model.

Identifying the perfect solution for your business doesn’t have to be complicated, nor should it place a financial burden on your IT budget.

We have a proud history as a trusted IT partner, protecting the success of our clients in Birmingham, Alabama, and surrounding areas.

The end results have always spoken for themselves: a custom IT managed services consulting strategy with optimized IT budgeting that improves your organization’s operational maturity level (OML).

ACCi’s services include:

 

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Help Desk

  • Unlimited onsite and remote support for your users when they need help
  • We make sure your staff can get their work done
  • Our service reduces the stress of your daily processes
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IT Managed Services

  • Remote monitoring, software patches/updates, anti-malware, email security, web filtering, firewall security, mobile device management, etc.
  • We make sure all your systems are up-to-date
  • We protect and enhance the performance of your operations while reducing the anxiety of having to monitor and maintain multiple systems
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Network Administration

  • Weekly/Monthly onsite visits to physically inspect your IT systems and environment
  • We make sure best practices and standards are implemented
  • We develop an IT infrastructure management plan suited to your specific needs
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vCIO

  • CIO level management and IT infrastructure consulting to assist with C-Suite planning and corporate strategy
  • Quarterly business reviews with technology roadmaps and IT budget planning
  • We want to have a seat at the table as a trusted IT managed services provider when it comes to strategic planning for your business
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Vendor Management

  • Had enough of the finger pointing between vendors?
  • Let us be the first contact for all your IT vendors (so you don’t have to be)
  • We make sure to coordinate all IT vendor activity to get the best results
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Backup and Disaster Recovery

  • Onsite and remote image-based backups to protect your critical systems and data
  • Spin-up your servers in the cloud in case of a disaster (i.e. fire, tornado, flood, etc.) at your physical location
  • We make sure your data is safe and your business can continue in the case of a disaster