CoverIT Services

Proactive, comprehensive IT management plans that cover all aspects of your business operations for a flat monthly fee.

The antithesis to the traditional “break-fix” model.

We bear the financial responsibility to make sure your IT systems are reliable, secure, and up-to-date.

Strategic planning and IT budgeting that improves the operational maturity level (OML) of your organization.

Features include:

Help Desk

• Unlimited onsite and remote support for your users when they need help
• We make sure your staff can get their work done

Managed Services

• Remote monitoring, software patches/updates, anti-malware, email security, web filtering, firewall security, mobile device management, etc.
• We make sure all your systems are up-to-date, protected, and performing well

Network Administration

• Weekly/Monthly onsite visits to physically inspect your IT systems and environment
• We make sure best practices and standards are implemented

vCIO

• CIO level consulting to assist with C-Suite planning and corporate strategy
• Quarterly business reviews with technology roadmaps and IT budget planning
• We want our position as trusted advisor to have a seat at the table when it comes to strategic planning for your business

Vendor Management

• Had enough of the finger pointing between vendors?
• Let us be the first line of contact with all your IT vendors (so you don’t have to)
• We make sure to coordinate all IT vendor activity to get the best results

Backup and Disaster Recovery

• Onsite and remote image-based backups to protect your critical systems and data
• Spin-up your servers in the cloud in case of a disaster (i.e. fire, tornado, flood, etc.) at your physical location
• We make sure your data is safe and your business can continue in the case of a disaster